Hi,
This is Niraj Pandit from Bitsoft. Our client is hiring “Senior SAP Customer Service/Service Management (CS/SM) Consultant ”. It’s a long term contract role. Please let me know if you are interested and available.
Senior SAP Customer Service/Service Management (CS/SM) Consultant
6+Months
San Jose, CA (Onsite, 5 Days a Week)
LinkedIn Id & Passport Number is Mandatory for H1
Qualifications:
– Over five years of hands-on experience with SAP’s Customer Service and Service Management modules.
– Thorough knowledge of the configuration and management of Service Notifications, adept at overseeing both Field Repairs and Depot Repairs, and experience managing external repair processes.
– Proficiency in handling Returns Merchandise Authorization (RMA), warranty scenarios, crafting and managing service contracts, as well as maintaining Equipment master data and associated billing practices.