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Responsibilities and Duties:

This job supports one or more technical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant independent judgement and discretion to collaborate with customers on the most complex issues in order to understand capability needs, gather project specifications, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test plans, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Identifies, documents, and resolves risks, defects and issues.

      Lead in working with customers, Technical Engineers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues.

      Create and maintain deliverables such as requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, and usability testing.

      Collaborate with or lead cross-functional teams, leveraging diverse technical skills and perspectives to proactively identify and address technology-related challenges across project phases, driving insights and solutions to ensure successful project delivery.

      Lead in supporting various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.

      Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

Required Qualifications:

      Bachelors degree in Business Administration, Business Management, Information Technology, Information Systems or related field (or relevant experience and/or education as determined by the company in lieu of bachelor's degree)

      7-10 years of experience in Information Systems or Technology

      Skills/Competencies:

           Advanced Analytical Skills

           Advanced Problem-Solving

           Advanced Communication Skills

           Project Management

           Customer Focused

           Data Governance

           Familiarity with Google Cloud

           SQL and or Python

           MS Office Experience