Blog

Business Systems Analyst  || Dallas, TX (Remote) || C2C

GC/USC/ H4 /TN Visas || Duration : 12 Months ||

Working with Prime Vendor || Experience : 8 + Years

NOTES:

•          8+ years of business systems analyst experience and end-to-end implementations with integration of Salesforce, Oracle CPQ and ERP

•          Big 4 Experience!

•          Well versed in Salesforce, CRM architecture, CPQ and ERP Architecture.

About

Digital Realty is a real estate investment trust that owns, operates and invests in carrier-neutral data centers across the world. The company offers data center, colocation and interconnection services. As of June 2023, Digital Realty has 300+ facilities in 50+ metros across 25+ countries on six continents. The company operates in the following regions: the Americas, EMEA, and Asia Pacific

We are looking for 2 Sr. Business Systems Analyst four our Lead to Contract area. (“Big 4” experience is a plus.)

Overview:

•          8 to 10 years of business systems analyst experience and end-to-end implementations with integration of Salesforce, Oracle CPQ and ERP

•          Serve as main point of contact between business units and IT to identify opportunities for system enhancements and business process improvements.

•          Strong leadership skills and the ability to work with cross-functional teams across different time zones, facilitating communication throughout the project lifecycle.

•          Adept at collaboration, analysis, understanding and communicating complex issues and solutions to help maximize the benefit of IT system investments.

•          Analyze current business processes and systems to identify areas for improvement.

•          Create comprehensive documentation, including business requirements, use cases, process flows, and specifications.

•          Work with technical teams to design and propose solutions that meet business requirements.

•          Ensure that proposed solutions align with overall business strategy and objectives.

•          Develop test plans and coordinate user acceptance testing (UAT) to ensure solutions meet specified requirements.

•          Provide training and support to end-users and stakeholders on new systems and processes.

•          Monitor and evaluate the effectiveness of implemented solutions.

•          Experience with Agile methodology and Jira including running standups and managing Jira stories.

•          Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field is a plus.

•          Excellent verbal and written communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

•          Should be well versed in Salesforce, CRM architecture, CPQ and ERP Architecture.