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We are looking for 2 Sr. Business Systems Analyst for our Lead to Contract area.

NOTES:

• 8+ years of business systems analyst experience and end-to-end implementations with integration of Salesforce, Oracle CPQ and ERP
• Big 4 Experience!
• Well versed in Salesforce, CRM architecture, CPQ and ERP Architecture.
• LinkedIn with a Picture is preferred as always
• 10/10 Communication skills is a MUST!!!!

About

Digital Realty is a real estate investment trust that owns, operates and invests in carrier-neutral data centers across the world. The company offers data center, colocation and interconnection services. As of June 2023, Digital Realty has 300+ facilities in 50+ metros across 25+ countries on six continents. The company operates in the following regions: the Americas, EMEA, and Asia Pacific

We are looking for 2 Sr. Business Systems Analyst four our Lead to Contract area. (“Big 4” experience is a plus.)

Overview:

• 8 to 10 years of business systems analyst experience and end-to-end implementations with integration of Salesforce, Oracle CPQ and ERP
• Serve as main point of contact between business units and IT to identify opportunities for system enhancements and business process improvements.
• Strong leadership skills and the ability to work with cross-functional teams across different time zones, facilitating communication throughout the project lifecycle.
• Adept at collaboration, analysis, understanding and communicating complex issues and solutions to help maximize the benefit of IT system investments.
• Analyze current business processes and systems to identify areas for improvement.
• Create comprehensive documentation, including business requirements, use cases, process flows, and specifications.
• Work with technical teams to design and propose solutions that meet business requirements.
• Ensure that proposed solutions align with overall business strategy and objectives.
• Develop test plans and coordinate user acceptance testing (UAT) to ensure solutions meet specified requirements.
• Provide training and support to end-users and stakeholders on new systems and processes.
• Monitor and evaluate the effectiveness of implemented solutions.
• Experience with Agile methodology and Jira including running standups and managing Jira stories.

• Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field is a plus.
• Excellent verbal and written communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

• Should be well versed in Salesforce, CRM architecture, CPQ and ERP Architecture.