Tittle: Business Analysts / Technical Writers
Location: Jackson, Mississippi
Mode of Interview: Either Web Cam or In Person Interview
Duration : 1/1/2025 – 2/28/2025
Primarily remote work with some onsite work in Jackson, MS
2 weeks of onsite work is required, with the rest of the work being remote. Hourly rate should be fully loaded and include and costs for travel and onsite work expenses.
DESCRIPTION
MDCPS is seeking Business Analysts / Technical Writers to work closely with cross-functional teams including Delivery Leads, SME’s, Data Management, IT and end-users to ensure that our case management system aligns with business requirements and is supported by clear, accurate documentation.
Responsibilities:
-Work closely with MDCPS resources to storyboard user scenarios for case management applications
-Define business outcomes for case management use cases
-Develop high quality technical documentation identifying key workflows, use cases, user stories and functional specifications
-Publish step by step process instructions to achieve business objectives
-Define data requirements associated with clinical use cases
-Review and edit technical content for accuracy, clarity, and consistency, ensuring it aligns with system functionalities and user needs.
-Organize and structure documentation in a way that is easy to understand and navigate.
-Produce clear, user-friendly content that is accessible to a diverse audience, including end users, system administrators, and developers.
-Provide feedback on the CMS from a user perspective to help improve the usability of the system
Required Skills
-Bachelor’s degree in Business, Information Systems, or a related field
-Experience in analyzing, documenting, and implementing software solutions in a technical environment (5 Years)
-Knowledge of SQL or similar query languages is preferred. (3 Years)
-Solid understanding of databases, APIs, and integration concepts (5 Years)
-Experience with cloud technologies, SaaS solutions, and data analysis. (3 Year)
-Exceptional writing, editing, and proofreading skills, with a keen eye for detail. (5 Years)
-Effective communication, organizational and time-management skills.
-Detail-oriented with a focus on producing high-quality deliverables.
-Ability to work independently as well as collaboratively within a team.
Preferred
-Specific experience in case management with Child Welfare domains.
-Hosted web application testing and implementation experience within the Human Services sector (ie Social Services, Crisis/Emergency Services)
Thanks & Regards
Bella| | US IT Recruiter
Mail: bella@innovitusa.com
(#9, Philadelphia 100, 2022)
E-Verify, MBE, SDB, OMSDC & NMSDC Certified Company
Corporate Office: 2300 E. Lincoln Hwy, # 618, Langhorne, P.A., 19047
Nearshore Office: Toronto, Canada.
LinkedIn ID: linkedin.com/in/kavya-k-264a8830a