Hello,
Hope you are doing great..!!
I have an Open position of Applications Support Engineer at Chicago, IL with one of my clients, let me know if you are interested.
Please find below the following Job Description and if you find it relevant as per your skills, please share your updated profile.
Job Title: Applications Support Engineer
Location: Chicago, IL
Duration: Long-Term
Interview Process: Video
Job Description:
Role and Responsibility
- Operational, Integration, Build and Manage Support
- Create and maintain documentation, including solution requirements specifications, application configuration and operational runbooks
- Support in systems integration, webservices, backend infrastructure, cloud security, and build / release engineering
- Support build, manage, automate and administer applications, tools and services
- Gather and analyze business requirements from stakeholders
- Conduct gap analysis to identify areas of inefficiency and develop recommendations to bridge these gaps
- Monitor project progress and provide regular status updates to stakeholders
- Participate in testing and quality assurance activities to ensure that solutions meet business requirements
o Customer support and ticket tracking/resolution
o Participate customer facing support
o Create, update and complete support tickets and Jira’s
Skill level
Mid-range familiarity and experience with
o PowerShell
o SQL scripts (creation and modification)
o SQL Reporting
o Identity Management software and process
o Active Directory
o Server Management and Troubleshooting
Applications supported (23): 6 of which are considered Critical Firm applications. The highlighted applications are the primary focus for this role.
- Accuroute – critical
- Copitrak – critical
- NQ Zebraworks – critical
- EMS – critical
- Novisurvey – critical
- Research Monitor – critical
- Building Management Systems (BMS)
- Lutron (lighting)
- Centerstone
- Courtroom Insight
- Deem/ETTA
- Drafting Assistant
- FactSet
- Key System
- Libapps
- My Quickcharge
- Pitney Bowes Sendsuite Enterprise
- QTrak
- Seamless/Grubhub
- Social Tables
- Vable
- Visual Lease
- Westlaw
- Bloomberg terminal
Thanks & Regards,
Sammy
Technical Lead Recruiter