Alka this side from Crox Consulting. I am hiring for below role, Please share resume asap.
Title: Application Support IBM TM1 & Cognos
Location: Chicago, IL (Day 1 Onsite)
Job Description:
Skill: Cognos TM1 – Enterprise Planning
The Enterprise BI & Analytics team is looking for an Application Support team member with solid technical skills to provide Application support for our IBM Cognos & IBM TM1 BI applications. In this position you will interact with business partners as well as other technology teams and use a wide range of tools and technologies to analyze and resolve complex issues.
The role requires good communication skills, a problem-solving focus and attention to detail to provide high quality solutions in a fast-paced environment. The ability to work independently and prioritize deliverables will be key to success.
Responsibilities
- • Resolve complex production issues in an expedient manner; independently or in collaboration with others
- • Perform root cause analysis and devise, test, and implement solutions
- • Collaborate and coordinate work with other team members and teams (Infrastructure, ETL, Data, etc.) to meet deliverables and deadlines
- • Identify recurring issues and requests and propose solutions to address them or enhance efficiency
- • Identify opportunities for process automation and assist in implementation
- • Document procedures so that work can be handed over to Level 1 and 2 Application Support
- • Assist in development, testing, and other Enterprise BI & Analytics team activities and projects as needed
Knowledge/Skills
- • Solid IBM Cognos Analytics skills (Framework Manager, Transformer, Data Modeling, Reports, Dashboards, etc.)
- • Solid IBM TM1 (Planning Analytics) skillset
- • Solid SQL skills (Oracle, ….)
- • Experience with or exposure to other BI tools and applications (such as PowerBI) is a plus
- • Job scheduling (BMC Control-M)
- • Experience with or use of scripting (DOS/batch, PowerShell)
- • Experience in incident Management, understanding of ticket workflows and use of escalation. Experience with ServiceNow application.
- • Experience with agile delivery tools and methodologies (Azure or other)
- • Prior experience with Northern Trust is a plus
Soft skills:
- • Excellent communication and writing
- • Time management and prioritization
- • Problem solving and analytical skills