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Collaborating with Search & Product PMs on performance trends at a high level, connecting how AB tests are adjusting our overall KPI tracking, identifying north star metrics & ensuring our implementation and definition of analytics is sound, and helping to identify new opportunities based on customer insights. 

Key business questions being addressed:

• How might we build confidence in the accuracy of our analytics through how they are captured and reported? 
• How might we drive better alignment on consistent application of analytics across CX? 
• How might we accelerate the speed in which we can implement analytics by removing barriers and optimizing workflows? 
• How might we enable product teams to analyze performance in an easy way so our Digital Insights Analyst can focus on complex analyses and new metrics? 

Key Responsibilities:

• Savings and Loyalty Analyst who will be partnering.
• Working in Adobe building dashboards
• Must have PowerBI experience
• Pull data from corporate and/or division systems as needed
• Perform selected and/or required key analysis as needed
• Maintain store and/or department-level database
• Develop and maintain store/department savings estimate model and database
• Ensure rollouts and best practices support and align with the Customer 1st strategy
• Demonstrate leadership within the team structure and during activities
• Create management capabilities and processes that sustain continuous improvement
• Summarize and communicate an analysis that provides best practices recommendations to the business owner and team
• Travel to divisions and stores to observe, create performance measurements and summarize observations