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Hello

Hope you're doing well.

I am reaching out to you regarding a job opportunity with one of our clients. Let me know your thoughts.

Role: ServiceNow Administrator

Location: [Pontiac, MI, 48343] (Hybrid,)

Work Authorization: USC Only

Tax Terms: C2C

Duration: 12+ Months

End-Client: Oakland County (OAK)

Tier: Working with Prime Vendor

Experience: 8-9 Years

Job Description: 

NOTE: Need Local candidates with local ID.  hybrid work schedule, 2 days per week on-site.

Description:

Our client is looking for a ServiceNow Administrator. The primary responsibility of the ServiceNow Administrator is for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform. This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.

Knowledge, Skills and Abilities Required:

Excellent problem-solving skills

Strong written and verbal communication skills.

Partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.

Stays abreast of new features and functionality, playing a key role in driving continual improvement.

Skills Required:

5+ years – ServiceNow Administration

5+ years – Microsoft 365 Services

5+ years – PowerBI

5+ years – PowerApps Salesforce

5+ years – Agile

5+ years – Requirements gathering, configuration, integration and testing.