Blog

This is Karishma and I am a Sr. Recruiter, Talent Acquisition for K-Tek Resourcing. If you are interested and available for the position please feel free to contact me on my number –18329571806.

Please attached the Updated Resume

Key Skills- 

Certified ServiceNow ITOM Developer – Mandatory

Qualifications:-

• 10+ years of experience as a ServiceNow Developer, specifically within the ITOM module

• ITOM Experience with ServiceNow Discovery, Service Mapping, SAMpro, HAMpro, Event Management, and Orchestration

• Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

• Integrate ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Management and Orchestration use cases

• Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and MID Server mgmt. experience

• Strong ITSM Process knowledge

• Good understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices

• Excellent / advance understanding and ability to script automated processes

• ServiceNow Certified Implementation specialist.

Responsibilities:-

• The ITOM Developer will play a critical role in the design, development, and implementation of ServiceNow IT Operations Management (ITOM) solutions

• The role requires deep understanding of ServiceNow development practices, scripting, and integration capabilities to deliver solutions that improve visibility, automation, and efficiency of IT operations

• This includes working on ITOM modules such as Discovery, Service Mapping, Event Management, and Orchestration

• Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

• Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods..