Exchange Systems Engineer
Philadelphia, PA (Need Local)
Job Responsibilities:
- Monitor all installed systems and infrastructure
- Administrate Microsoft Exchange On-Prem (Hybrid) and Exchange Online environment
- Architect, configure, and document core On-Premises and any Multi cloud services including virtual machines, DNS, storage, and monitoring across the organization.
- System administration and support (including data backup, security management, user account management, e-mail systems, mobile device management, storage management)
- Install, configure, test, and maintain operating systems, virtual environments, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability, including ownership of backup, disaster recovery, and other redundancy strategies.
- Develop and maintain automated solutions using scripts to increase system efficiency and lower the human intervention time on any tasks
- Provide second level support to the end users and provide after-hours support for the business as they relate to specific IT projects or major incidents
- Provide 2nd and 3rd level support and provide technical direction to support staff, including documentation and training
- Liaise with vendors, management, and IT personnel for problem resolution
- Provide direct support to other technology teams
- Rotating after hours on-call supported required
- Ability to drive between locations as required
- Other duties as assigned
Qualifications:
- Bachelor's degree, or foreign equivalent, in Computer Science, Networking, Engineering, or a related technical field a plus
- Must have expert level support in Microsoft Exchange On-Prem/Hybrid/Online.
- Experience with systems design and development from business requirements analysis through to day-to-day management.
- Experience in deploying, managing, and optimizing enterprise monitoring infrastructures, such as SolarWinds
- Strong scripting and automation (PowerShell, VBS, BAT, Python, etc.)
- Direct, hands-on experience with automated software management tools such as Terraform, Ansible, Docker, and Kubernetes.
- 5+ years of experience with Microsoft Active Directory/Entra ID/O365 environments
- 5+ years of experience with VMware environment
- Strong understanding and technical knowledge of current network and operating systems, hardware, protocols, and standards, including:
- Microsoft Active Directory/Azure Active Directory
- Microsoft Exchange mail system (Hybrid)
- Microsoft SCCM/Quest KACE
- Enterprise MDM solutions (Intune, Workspace One, JAMF)
- Windows Servers 2016, 2019, 2022
- Linux Operating systems (Red Hat preferred)
- SQL, IIS, RADIUS, NPS and other back-office Microsoft technologies
- VMware virtualization (ESX, vCenter)
- All Windows desktop Operating systems
- Enterprise backup solution (Veeam data protection)
- Cisco UCS or other blade technology
- Enterprise storage systems (SAN and NAS)
- Apple technologies including Mac platform
- Knowledge of Adobe Cloud software a plus
- Endpoint protection technology
- IT security best practices
- Experience with PCI and SOX concepts a strong plus
- Experience working in a team-oriented, collaborative environment
- Experience with ITIL and Agile process including ServiceNow, JIRA And Confluence platform
- Ability to demonstrate troubleshooting skills, think analytically while working in a fast paced dynamic and growing IT environment and the flexibility to work with a wide range of technologies
- Strong verbal and written communication skills required
- Must be a highly motivated self-starter who can work autonomously or within a team environment
- Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
- MCP, MCSE, and/or CCNA certification a plus