Urgent requirement for- Desktop Management Analyst- Remote

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Hi,

 

Please look at the requirements below, let us know of your interest, and send us your updated resume to [email protected]

Kindly find the below JD

• Responsible for installing, configuring, testing and maintaining systems that automate, measure or manage other standardized processes and tools within Technology and Operations.

• Primary duties may include but are not limited to: Performs assigned tasks to complete simple customer requests for configuration, testing and/or delivery of desktop software applications and standardized Operating Systems components and patches to production desktops.

• Provides support to IT users of desktop management tools to resolve simple technical issues.

• Provides level III Helpdesk support for resolution of application issues, based on SME status.

• Interface with software vendors to resolve desktop toolset issues of simple to moderate complexity.

• Test functionality of new Desktop management software tools under evaluation as direction.

• Support audit requirements as requested by other team members.

• Assists in performing level I systems administration of selected desktop management applications.

• Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 1 year experience with PC, computer networking or telecommunications experience; or any combination of education and experience, which would provide an equivalent background.

• Experience working on software products and troubleshooting software/hardware problems strongly preferred.

• Experience with the following strongly preferred: Database management, methods and best practices; software, software configuration and operating systems.

Primary Skills:

• Azure AD

• Intune

• VMWare Horizon

• Softphones

With Regards

Geetu

[email protected]

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