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Must Have – B2B, B2C, Banking or financial client experience.

• Design domain experiences that align with business goals and user needs, focusing on key performance indicators (KPIs) and user success metrics.
• Collaborate with managers, product managers, engineers, and researchers to define, conceptualize, and design user-facing products.
• Partner with the UX leadership team to establish the domain experience, ensuring deliverables align with the overall user experience design vision.
• Design consistently across platforms, including web, mobile apps, and in-store environments, to create a cohesive user experience.
• Approach design problems from start to finish: conceptualize new products and features, design storyboards, workflows, interactions, wireframes, high-fidelity mockups, and establish design standards based on business objectives and user research.
• Work closely with the domain UX Director and UX Lead to ensure deliverables adhere to the overall design system.
• Mentor user experience designers on the domain team.
• Design user experiences that support both business goals and user needs.
• Create high-fidelity mockups and prototypes and iterate on UI design and interaction flow based on user feedback.
• Use metrics, optimization, and research—both qualitative and quantitative—to inform and validate design decisions.

• User-Centered Design Expertise: Proficiency in designing for mobile apps, responsive web, and in-store digital experiences, with a deep understanding of user-centered design principles and methodologies.
• High-Fidelity Design Creation: Ability to produce high-quality mockups, prototypes, and storyboards, and to refine UI design and interaction flows based on user feedback.
• Cross-Functional Collaboration: Skilled in working with product managers, engineers, and researchers to align on product vision and integrate user needs with business goals.
• Data-Driven Decision Making: Proficient in using metrics, qualitative and quantitative research, and optimization techniques to inform and validate design decisions.
• Project Management and Organizational Skills: Strong ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines, maintaining a solutions-oriented approach.
• Communication and Interpersonal Skills: Excellent written and verbal communication skills, with the ability to communicate complex design ideas clearly to diverse audiences, including executive leadership.
• Business Acumen: Ability to balance user needs with business objectives, focusing on key performance indicators (KPIs) and user success metrics to drive impactful design solutions.
• Proficiency in Design Tools: Advanced knowledge of industry-standard design software and tools (e.g., Figma).
• Negotiation Skills: Strong negotiation skills to advocate for design solutions and align with business and technical stakeholders.
• Adaptability and Problem-Solving: Ability to work effectively in a fast-paced environment, adapt to changing priorities, and approach design problems with creative solutions.
• Technical Knowledge: Familiarity with MS Office programs and digital design best practices for seamless integration across web and app platforms.