Hello,
My name is Pradeep Bhondve, and I work as a Technical Recruiter for K-Tek Resourcing.
We are searching for Professionals below business requirements for one of our clients. Please read through the requirements and connect with us in case it suits your profile.
We are searching for Professionals below business requirements for one of our clients. Please read through the requirements and connect with us in case it suits your profile.
Please see the Job Description and if you feel Interested then send me your updated resume at Pradeep.bhondve@ktekresourcing.com or give me a call at 832 .632.9328.
Linkedin Profile: https://www.linkedin.com/in/pradeep-bhondve-aba57b166/
Job Title: IVR Lead Engineer (IVR Development and Java-script Coding)
Location: San Jose, CA / Austin, TX
Duration: Long Term
100% Closable Role
Looking for immediate Joiner
- Mandatory Skills: IVR Design, IVR Development, Java-Script Coding
- Only experience candidate with product based companies
- Ignore Banking, Financial, Healthcare domain companies
Job Description:
Required Skills and Qualifications:
- Proficiency in scripting languages (e.g., JavaScript, Java, Python).
- Excellent communication and leadership skills. – MANDATORY REQUIREMENT
- Understanding of IVR design principles and best practices.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and as part of a team.
Nice to Have Skills and Qualifications:
- Strong experience with Google Cloud Platform (Google Cloud Platform) and its IVR-related services (e.g., Dialogflow, Contact Center).
- Experience with contact center technologies and processes.
- Certifications in Google Cloud Platform or related technologies.
Key details:
- Authoring/Development: Develop IVR / Cases applications using Google Cloud Platform tools and technologies, such as Dialogflow and Contact Center AI.
- Documentation: Create and maintain comprehensive documentation for IVR / Cases solutions, including design specifications, user manuals, and troubleshooting guides.
- Collaboration: Work closely with cross-functional teams, including product managers, developers, and testers, to deliver successful projects.