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Hi,
I am Rakesh from Anveta. I am trying to reach you for Job opportunity for ServiceNow Developer at Scottsdale, Arizona (Hybrid).
Please share me below detail for quick submission along with resume.
Work authorization:
Current location::
Local DL:
LinkedIn Id:
Role: ServiceNow Developer
Scottsdale, Arizona (Hybrid)
“NOTE: If selected for this position, you are required to perform ALL work within a commutable distance of your assigned Worksite Location. Three days a week onsite, Tues, Wed, Thurs, with Monday and Friday being remote”
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. SUMMARY STATEMENT
The Service Management Engineer 3 will support the implementation and maintenance of key IT Systems including ServiceNow and related components (e.g., business rules, screen tailoring, workflow administration, reporting, data imports, service catalog development, custom scripting, and third-party software integrations) for Choice Hotels. This role is primarily a development-based role focused on innovation, continuous improvement, and new functionality, with some system administration required based upon customer demand. The Service Management Engineer 3 is accountable for their work product as well as their actions, will take initiative, and practice proactive communication within a collaborative IT and Business environment.
- ORGANIZATION
Reports to Director, Service Management and is an individual contributor with no direct reports. This role will have frequent interaction with all internal IT and Business teams.
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III. PRIMARY DUTIES AND ACCOUNTABILITIES
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% of Time
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Essential (E)
Non-Essential (NE)
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Development Duties:
- Key contributor in the design, development, implementation, and support of the ServiceNow platform.
- Drives incident resolution, as needed.
- Owns release level estimation for less complex development activities and assists in estimating release level of effort for complex development activities.
- Takes ownership of complex business requirements and works them to completion.
- Reviews opportunities for process enhancements and recommends potential solutions.
- Identifies and recommends ideas for improvements within the tool, process, and metrics.
- Key contributor to ensuring compliance with regulatory standards.
- Promotes a continuous quality improvement mindset to enhance the services provided to all customers by demonstrating positive attitudes and actions through a display of courtesy, congeniality, cooperation, initiatives, sensitivity, and professionalism.
- Ensures tools are designed and implemented based on industry best practices and in accordance with Choice standards and challenges standards when appropriate.
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80%
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E
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Support Duties:
- Provides guidance for proper maintenance of the tool and related environments to more junior team members. The guidance may include:
- Version upgrades activities.
- System performance issues.
- Responding to and resolving system outages.
- Communicating maintenance activities to impacted stakeholders/teams.
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10%
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E
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Administrative Duties:
- Maintains adequate tool/system documentation.
- Suggests improvements based upon industry trends and strategies.
- Leads and guides planning and implementation meetings.
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10%
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E
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The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the associate from time to time; or the scope of the job may change as necessitated by business demands.
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- SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE:
- Bachelor’s Degree in Computer Science or related technical field from a four-year college or university or equivalent education and/or work experience.
- Minimum of five years of ServiceNow development experience.
- Excellent analytical and problem-solving skills to effectively evaluates information and data to make decisions.
- Excellent knowledge of design, coding, testing methodologies, and debugging procedures.
- Excellent oral and written communication skills to effectively communicate information to audiences at all levels of the organization, stakeholders, as well as provide end-user documentation and self-help solutions.
- Excellent interpersonal skills necessary to interact effectively with management, engineers, administrators, and business partners.
- Able to work under pressure and balance workload to make measurable progress on multiple high priority projects.
- Able to work both independently, as well as collaboratively, in achieving results within established timeframes with minimal supervision.
- Ability to manage and prioritize multiple assignments supporting business as usual, user request, as well as special projects.
- Ability to collaborate at a high level with others and actively incorporate their input.
Additional preferred skills:
- Strong knowledge of computer languages, including but not limited to JavaScript, Angular, Python, SQL, and HTML.
- User interface design.
- Project or Scrum Management experience.
- Technical architecture experience.
- REST API experience, including JSON and credentials configuration.
- Familiarity with the AWS cloud environment, including Lambda.
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Thanks & Regards,
Email is the best way to reach Me!!!
Rakesh Jaiswal
Technical Recruiter
Direct: 4694980074
Anveta Inc.
Email: [email protected] l URL: http://www.anveta.com
Address: 1333 Corporate Drive, Suite #108 Irving, TX 75038, USA
“Donate RED | Spread GREEN | Save BLUE“
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