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Job Title: Network Architect

Location: Richmond, VA (Hybrid) 

Duration: Long term + extension

Interview Mode: Webcam & In Person.

Role requires 4 days in the office. Parking is provided for contractors at this facility.

**Mgr will conduct initial web-based interviews but reserves the option to do a follow up IN PERSON interview if necessary. 

ABOUT THE ROLE

Network architect to provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits; cloud networking, wireless mobile service, etc.  

•           Extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.

•           Ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials; from a broadband circuit perspective.

•           Wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.

•           Ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.

•           Experience with wireless Intune MDM for configuration of wireless settings for devices

•           Experience in managing general technology incidents and leading them to resolution.

•           Understands best practices in service management including contract and vendor management in an outsourcing or shared service

•           Responsible for responding to and resolving customer/agency escalations

•           Recommended Knowledge/Experiences:

•           Experience in State/Agency is a plus. ITIL Foundations certification desirable

•           Experience deploying and managing broadband circuits and wireless phone solutions

•           Experience in cloud networking

•           Experience with Thousand Eyes network monitoring tool