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Title: Business Analyst

Contract: W2 AND C2C

Location: Atlanta, GA 30318

Work Arrangement: Hybrid

Only USC

Must have:  Atlassian Tools (Jira, Confluence, etc.)

Primary Responsibilities

• Collaborate with customers, other Business Analysts, and cross-functional teams to collect requirements and develop solutions to support the            daily needs of a rapidly growing business.
• Research, test, and implement plugins for Jira, Confluence, and Bitbucket.
• Develop interfaces between external tooling and Jira/Confluence infrastructure.
• Manage complex Jira workflows, screen schemes, permission schemes, and notification schemes.
• Document requirements, solutions, as well as user and support reference guides.
• Develop specifications and test plans associated with new features or modifications.
• Confer with and provide support to technical group.
• Provide communications link between user and technical group.
• Provide ongoing user support including troubleshooting and resolution of issues.
• Perform other related duties as assigned.

Minimum Requirements

o             Experience in setting up and supporting Atlassian Tools (Jira, Confluence, etc.).

o             Basic SQL and JQL query experience.

o             Experience customizing workflows, setting up dashboards, and generating reports.

o             Basic knowledge and understanding of the software development cycle.

o             Excellent problem solving skills and demonstration of critical thinking.

o             Strong written and verbal communication skills.

Preferred Skills

o             Ability to automate and extend base Jira/Confluence functionality, including scripting.

o             Design and develop customizations and plugins.

o             Experience developing custom plugins using Java for Jira 9.x and Confluence 9.x.

o             Experience using/extending REST API using Java for Jira and Confluence.

o             Knowledge of Single Sign On protocols such as SAML, SAML2.

o             Familiarity with Git and branching models or other source control repositories.