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Hi,

Hope you are having a wonderful day!

My name is Vijan Dahate and I work as a Technical Recruiter for K-Tek Resourcing.

We are searching for Professionals below business requirements for one of our clients. Please read through the requirements and connect with us in case it suits your profile. 

Position Title: Operations Manager

Location: Irving, TX or Frisco, TX (Onsite)

Role Type: Contract

Implementation Partner – HCL America

Only Local Candidates from Texas (No Relocation accepted)

Mandatory Skills:

Telecom billing experience mandatory

Job Description:

·         Leadership and Supervision: Experience in managing business critical 24×7 IT applications operations Experience in developing strategic roadmap that aligns with overall program goals and budgets.

·         Effective communication to collaborate with stakeholders, executives, and cross-functional teams.

·         Excellent leadership skills to manage teams and drive operational efficiencies Lead and manage the operations team, providing guidance, training, and support to ensure high performance and professional development.

·         Experience in Telecom Billing Experience is mandatory Key

·         Responsibility Areas: Establishes business recovery strategies for disaster scenarios.

·         Ensures secure information and data handling in compliance with regulations Oversee daily batch job executions to ensure accurate and timely completion of intended activities.

·         Reporting and Analysis: Generate and analyze operations reports to identify trends, discrepancies, and opportunities for improvement.

·         Identify Automation Opportunities: Continuously evaluate operational business processes to identify opportunities for automation and implement solutions that enhance efficiency and accuracy.

·         Efficiency Improvements: Develop and execute strategies to reduce manual tasks, and improve overall operational efficiency, including process improvements Creates and implements processes and procedures for achieving sustainable and high quality results. Executing program as per the allocated budget.

·         Technical Proficiency: Strong understanding of IT infrastructure, including servers, networks, databases, and applications.

·         Familiarity with cloud services (e.g., AWS, Azure, Google Cloud) and virtualization technologies.

·         Knowledge of ITIL (Information Technology Infrastructure Library) processes.

·         Knowledge of cybersecurity best practices and compliance requirements (Problem-Solving and Decision-Making: Ability to analyze complex issues, troubleshoot problems, and make informed decisions. Strategic thinking to optimize processes and reduce operational costs. Explores new technologies and automation.

I look forward to hearing from you. Feel free to reach out to me at +1832-990-6428. or [email protected].

LinkedIn: https://www.linkedin.com/in/vijan-dahate-4b9b12212/

Your response is highly appreciated.

Thanks and Regards