Location: New York City, NY 100% onsite
Duration: 6 months (C2H)
GC, USC or similar needed GC( who is willing to share passport number)
Senior candidates needed (15+ years experience ideal)
SUMMARY:
Mobility Administrator for MDM platform. Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures; and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.
SCOPE OF RESPONSIBILITIES
Level 2 and 3 end user support
MDM solution support (Currently AirWatch MDM)
Device inventory management including procurement, deployment and decommissioning.
Device security through containerization and security, compliance & application policies, profiles and configurations protecting access to company systems and data.
Mobile application management including approved mobile application store management and new application whitelisting.
Manage mobile carrier relationships and services.
Engineering of mobility solutions including next generation MDM platform
Maintenance of on-premises server MDM infrastructure components and connectivity to Workspace ONE cloud tenant and back-end resources.
Skills:
VM Workspace ONE UEM and Workspace ONE Access SME (AirWatch)
Apple DEP/ABM/VPP/APNS knowledge
Android EMM / Android Work Profile vs Work Managed
UEM device profiles: iOS/Android restrictions, device passcode, Wi-Fi profiles, etc.
UEM compliance policies
UEM repositories: file share paths, etc.
Apple, Android, Windows PC/Laptop and MacOS device enrollments
Core Workspace ONE apps: Hub, Boxer, Content, Web, Tunnel
LDAP / Directory Services / Secure LDAP
Workspace ONE infrastructure components (Cloud Connector, Universal Access Gateway, Secure Email Gateway
General VPN tunneling: PerAppVPN, etc.
General understanding of OUs, AD users, AD attributes, AD groups and Assignment Groups in the UEM environment
PREFERRED
O365 / Federated authentication
General understanding of certificates
General understanding of API’s
General understanding of high availability, DR sites
Familiar with ServiceNow for incident tickets, request tasks, change management and reporting
Windows server administration experience
Education:
BS degree in Information Technology or equivalent industry experience with required certifications