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Hi

I am Dheeraj from Quantum World Technologies Inc, let me know if you have any Interest to join, please have a look at the job details and do let me know if you are good to take this or know any friend or colleague might need for same, and please reply me back with a current copy of your resume

Job title :- ServiceNow FSO Developer

Location:- Windsor, CT – Hybrid

Duration:- 6-12 months

JOB Description:

1^st Position: Sr. ServiceNow FSO Developer

Location: Windsor, CT (Hybrid Work 2 Days work from office)

Job Description:

Responsibilities:

• Identify opportunities to optimize performance and improve scalability
• Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines
• Code review: Reviewing and providing walkthroughs as part of peer review process
• Configure ServiceNow FSO Modules workflows applications scripts and integrations
• Document technical design development processes and solution configurations
• Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc

Required Skills:

• Proven experience in ServiceNow Financial Services Operations (FSO) platform.
• Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development.
• Experience with Performance Analytics (PA) enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking).
• Knowledge of ServiceNow Customer Service Management (CSM) and custom application development.
• Ability to lead customer-facing discussions, workshops, and configuration reviews.
• Strong problem-solving skills with a focus on optimizing performance and improving scalability.
• Excellent documentation skills to record development and technical configurations.

Preferred Skills:

• Experience in building advanced work assignment features within FSO.
• Familiarity with configuring reports, dashboards, and other business intelligence tools.
• Experience with scripting and developing custom applications on the ServiceNow platform.

2^nd Position: ServiceNow FSO – SME

Location: Stamford, CT (Hybrid Work 2 Days work from office)

Job Description:

Responsibilities:

• Design, develop, and configure ServiceNow solutions based on business requirements.
• Troubleshoot and resolve issues related to ServiceNow FSO
• Provide technical support and guidance to end-users.
• Collaborate with other teams to ensure successful implementation and integration of ServiceNow solutions.
• Develop and maintain technical documentation and user manuals.
• Participate in the planning, design, and implementation of ServiceNow upgrades and enhancements.
• Implement ServiceNow best practices
• Conduct training sessions for end-users and stakeholders.
• Support testing teams for validation of Test cases and UAT

Required Skills

• Experience in ServiceNow development and administration ServiceNow.
• Strong understanding of IT Service Management (ITSM) processes and best practices.
• Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog, and CMDB.
• Experience in Agile concepts, development, and testing methodology
• Experience in Hardware and Software Asset Management (HAM, SAM) modules
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment

Thanks & Regards

Dheeraj Singh

Sr. Recruiter

Quantum World Technologies Inc.

4281 Katella Ave, Suite # 102, Los Alamitos, CA, 90720

www.quantumworldit.com

E: [email protected]