D365 CRM Functional Consultant // Remote

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Title :D365 CRM Functional Consultant
Location : Remote
 
  • 3+ years of Dynamics 365/Dynamics CRM
  • Omni-Channel and Contact Center experience is a plus
  • Exposure to/knowledge of Dynamics 365 F&O is a plus
  • Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process
  • Ability to lead functional teams within multiple projects with both onshore and offshore resources
  • Hands-on experience with multi-phase, global, enterprise-wide Dynamics 365 enterprise with focus on presales/business development as well as engagement delivery
  • Industry leading breadth knowledge of subject area and have demonstrated analysis and communication skills connecting technology and business problems
  • Ability to act as a lead and able to demonstrate clear approach to methodology as well as functional capabilities
  • Excellent communicator with ability to operate within cross functional team
  • Expected to be flexible with time and capable of working in a process-oriented environment
  • Extensive professional experience within an IT consultancy environment
  • Extensive hands-on experience as either a CE functional lead and/or CE senior functional consultant
  • At least 8 end-to-end full life cycle implementations of Dynamics 365
  • Experience with SharePoint integration with CRM
  • Exposure to Azure DevOps or other similar enterprise planning and delivery tools
  • Excellent client facing skills e.g. verbal, client demonstrations, deliver training at all levels of within an organization
  • Advanced use of Microsoft Project, Excel, Word, Azure DevOps, SharePoint, and Visio
  • Ability to work on Agile/Waterfall project delivery
  • Excellent understanding of Microsoft PowerAutomate, PowerApps, CDM, and PowerBI
  • CRM Certifications required
 
 
 

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