Blog

Hi Recruiters,

Greetings!!!!

This is Yatika from SAGE IT Inc. Kindly share relevant profiles for below role.

Title: Senior Technical Business Analyst (TBA)

Location: Austin, TX/Houston, TX/Dallas, TX / Remote

Client: HCL

Contract role

Experience required: 12+ years

Please don’t share profiles without CSDM experience.

Job Description:

The Technical Business Analyst (TBA) will play a pivotal role in bridging the gap between business needs and technical solutions in ServiceNow. This individual will be responsible for analyzing business requirements, translating them into technical specifications, and ensuring that the delivered solution aligns with the overall business objectives.

Responsibilities:

• CSDM Experience: Possess a deep understanding of the Common Services Data Model (CSDM) and its application in enterprise data management.

Contribute to the design and implementation of CSDM-based data solutions.

• Business Analysis: Gather, analyze, and document business requirements, including process flows, use cases, and data models.

Collaborate with stakeholders to understand their needs and priorities.

Develop and maintain business process documentation.

• Analytical Skills: Utilize data analysis techniques to identify trends, patterns, and opportunities for improvement.

Develop and maintain data dictionaries and data quality standards.

• Application Development: Work closely with development teams to ensure that technical solutions align with business requirements.

Provide technical guidance and support throughout the development lifecycle.

• Playbook Runbook Development: Create detailed playbooks and runbooks to guide operational activities and incident response.

Ensure that playbooks and runbooks are well-documented and easy to follow.

• Architectural Diagrams: Develop and maintain architectural diagrams, including system, data, and network diagrams.

Communicate complex technical concepts to both technical and non-technical audiences.

Technical Skills:

• Proficiency in data modeling and database management tools.
• Strong understanding of software development methodologies and tools.
• Familiarity with business process modeling and analysis techniques.
• Knowledge of cloud computing platforms and technologies (e.g., AWS, Azure, GCP).

Preferred Qualifications:

Certification in business analysis (e.g., CBAP, CCBA).

Experience with Agile development methodologies.

Knowledge of specific industry standards or regulations.

(1.) To be responsible for providing technical guidance or solutions ;define, advocate, and implement best practices and coding standards for the team.

(2.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity

(3.) To ensure process compliance in the assigned module and participate in technical discussions or review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).

(4.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

‘This e-mail and any attachments to this e-mail are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, please immediately delete or destroy all copies or versions you have of this e-mail, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately at [email protected] in order that we may take steps to prevent any further inadvertent disclosures. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.sageitinc.com‘