San antonio, TX
Rate: 50-55/hr not Negotiable
Mandatory Skills:
Administering Jira Data Centre, Adaptavist Script runner, Groovy & JavaScript, Atlassian Jira/JWM Administration Certification(s), JWM writing complex automations/rules.
Preferred/Desired skills:
Java, remote procedure calls (RPCs), REST, SOAP , XML-RPC interfaces, Groovy, AWS Cloud Knowledge
Responsibilities
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Design Scripts in Groovy for use with Script runner or elsewhere in Jira.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Work with Product Owner, System Architect & Tech Lead to translate business requirements into technical requirements.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Customer Support and handling of user tickets.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Open Support Tickets with Jira Vendors and Atlassian as needed.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Troubleshoot Jira or integrations as required.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Help perform Analysis for Jira upgrade as required.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Assist with migration from Jira Data Centre to Jira Cloud as required.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ability to perform basic and advanced JQL queries in the system
Ā
Qualifications (Must Have)
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Experience Administrating Jira Data Centre for at least 3 years.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Adaptavist Script runner Experience.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Groovy & JavaScript Proficiency and experience with coding in these languages.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Atlassian Jira Administration Certification(s).
Ā
Qualifications (Nice to Have)
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Migration Experience from Jira Data Centre to Jira Cloud.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Jira Cloud Experience
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Experience Integrating Jira with other applications such as Confluence, qTest, Slack, Gitlab etc.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Large Scale Jira Deployments Experience (15k+ users).
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Experience providing support to users through slack, zoom, email or a ticketing system such as ServiceNow etc.
ā¢Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Familiarity with big name Jira add-ons such as:
oĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Structure
oĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Advanced Roadmaps
oĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Checklist
oĀ Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Optimizer