Innosoft Requirement || Support Services Project Manager || Remote || EST / CST time only

Hi,

Greetings!
Hope you are having a wonderful day.

This is Rupali, with Himflax Information Tech INC. I have an Urgent Requirement with one of my clients, details are given below. Please Send Me Latest Updated Resume Along with Contact Details. Feel free to reach me out at [email protected]   or call me at  551-201-9152 Ext. 128

 

Support Services Project Manager/ Specialist

Minimum Exp : 15 Years

Project Name: LWC Website Rebranding & Redesign

Client: State of LA, Office of Technology Services

Location: Remote (From only EST time zone)

 

State client Experience is must

 

Detail Job Description:

The Louisiana Workforce Commission (LWC) is dedicated to improving Louisiana citizens’ quality

of life through family-sustaining employment and training services. It supports job seekers,

employers, and employees, promotes fair labor practices, and enhances workforce development

for economic growth. The department’s external website is an essential mechanism for

communicating these services and must communicate them efficiently. The LWC website is

hosted on the Office of Technology Services (OTS) infrastructure but maintained by the LWC

webmaster.

The goal of this project is to ensure all stakeholders (both public and private) receive the

employment services they deserve by obtaining resources to rebrand and redesign the external

website (https://www.laworks.net/) and all corresponding documents to meet all Federal and State

requirements. The website must be transitioned from the .net domain to a .gov domain. The current

design is over fifteen years old, and this project will create an environment that allows LWC Super

Users to easily make changes while adhering to the American with disability Act (ADA) and Plain

Language requirements without creating a ticket for the webmaster. This project must ensure a

seamless and intuitive user experience that is end-user-friendly, well-organized, easily accessible,

searchable, customer-centric, secure, and mobile friendly. The staff will support the development

and implementation a content strategy that promotes a self-maintenance approach and creates

corresponding refreshed aesthetics for the entire enterprise-level website. The acquired resources

will provide OTS/LWC with the infrastructure recommendations to support the website and

maintain optimal performance. They will train LWC to transition smoothly to the redesigned

enterprise-level website on the implemented OTS infrastructure.

 

Expertise and/or relevant experience in the following areas are mandatory:

• The team of resources must have at least fifteen combined years of experience/expertise in

designing secure enterprise-level websites meeting industry standards.

• The position/team must provide at least one example of a successful project they

completed using the recommended web development platform.

Innosoft is an Equal Opportunity/Affirmative Action employer

• The position/team must have at least six months experience designing websites that meet

the ADA requirements listed at https://www.ada.gov. The website should meet the

requirements without requiring any add-on tools.

• The position/team of resources must have at least five years combined experience in

enterprise-level website branding/rebranding.

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

• The position/team of resources has six months experience designing websites and

documents that meet the Plain Language requirements listed at www.plainlanguage.gov.

 

Responsibilities

• The Application Program Manager/Account Manager will work with the customer and the rest of

the team to ensure the customer’s expectations are met and everything is communicated

clearly too all stakeholders.

• They will maintain relationships with the customer and utilize customer feedback to

recommend improvements.

• They are responsible for coordinating meetings between all entities involved and ensuring

everyone is on the same page.

• They will support implementation of industry-standard policies and procedures and ensure all

staff follow these standards throughout the web development/document lifecycle.

• They are in charge of managing all aspects of the overall project to completion.

• They will work with the customer on creating service-level agreements and developing

operating-level agreements for the enterprise-level web-based CMS.

 

Qualifications Required:

• This position requires a good communicator with at least five years of experience working with

a large customer of at least 500 employees.

• Provide at least one example of how they ensured customer engagement and approval during

the complete life cycle of the project.

• This position requires a clear understanding of website creation best practices and industry

standards.

• Provide at least one example of how they ensured the team followed industry standards during

a redesign of a web content management system with over a hundred web pages.

• The position requires at least three years’ experience writing service-level agreements and/or

operating-level agreements for a Content Management System or enterprise-level website.

 

 

 

 

Thanks & Regards

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Rupali

Technical Recruiter

Himflax Information Tech INC.

USA : 3240,East State Street Ext, Ste #3, Hamilton NJ 08619

Email[email protected]  URL: www.himflax.com

LinkedIn : linkedin.com/in/rupali-gond-4024141b4

Office No.: 551-201-9152 Ext. 128

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