Hello
Hope you are doing well!!
Greeting from Siri Info Solutions INC.
I am Fanindra with Siri Info Solutions INC. We Siri Info Solutions INC is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients.
Job Title: RSA SilverTail Enterprise Fraud Management
Work Location: Atlanta, GA 30322 (Onsite)
Duration : Long term
Job Description:
- Responsible for day to day technical administration of the RSA Archer platform. Lead the administration of items such as user accounts, data feeds, workflow & reports access etc.
- Provide and maintain application availability; ensure the application is active and operating as defined in any service level agreements; monitor application in production environment, including periodically monitoring servers, application etc.
- Should be able to identify and evaluate potential risks to the organization, considering both internal and external factors.
- Should be responsible for incident response; developing processes to detect, respond to, and recover from incidents and breaches.
- Regularly assessing and reporting on risk management activities, performance indicators and compliance status
- Involvement in Change Management activities for application break fix, minor enhancements, perfective maintenance changes, monitoring needs, validations for releases etc.
- Supporting change management in accordance with Client’s standard change management policies/practices.
- Perform recovery of services based upon defined processes and ad-hoc troubleshooting.
- Resolving incidents and providing break-fix support.
- Proactively remediating potential performance issues leveraging client Incident Management Process Coordinate with the OEM and Engineering teams for resolving incidents that are part of the warranty.
- Perform work related to: (i) corrective maintenance, (ii) perfective maintenance, (iii) minor enhancements, (iv) technical maintenance enhancements and (v) application support requests
- Experience in handling the Production support activities of RSA Archer
- Integration of RSA Archer with 3rd part tools/applications/platform
- Monitor PROD environment, servers and ensure the application is up, verify the system performance
- Should have knowledge on release management process
- Basic understanding on Application infrastructure set up, alert set up.
Should have basic SQL knowledge and DB knowledge
Best Regards,
Fanindra Sharma | Technical Recruiter
SIRI INFO SOLUTIONS INC
Email id : [email protected]
Desk No: (732) 686-6828
www.siriinfo.com
3 Ethel Rd, Suite # 302 Edison NJ 08817
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